STANDARD BANK - MDB

Good day,

We have been handed over by Standard Bank to MDB. Upon contacting MDB they advised the are no longer instructed by the Bank and we have to contact Standard Bank. Upon contacting Standard Bank they have referred us to DMC.

We have contacted DMC early this year 2022 and arranged for a settlement agreement, which they gladly did and we have made the necessary payments. We have send through the Proof of Payments to them and have received the paid up Letter. We were happy to receive such good service and we are now in the clear.

To our dismay NRB Risk have started to harass us in May 2022 claiming they have been instructed by MDB to proceed with actions against us for non payment.

We have advised that the account was settled and we have received the paid up letter from DMC and we have the documentation as proof.

We also made contact with DMC and they have advised that the account is closed and settled.

We have contacted MDB and they have no recollection of any such instructions. We are of the opinion that this is a ***** of phishing.

We are clearly at the mercy of Standard Bank and MDB which we from neither receive responses.

We also have on numerous occasions send through the documents as proof that the account is settled but still the harassment continues.

We are disappointed and frustrated by what is going on and don't know how to get rid of this.

If there is a way to assist please help.