Standard Bank _Mc Robert Attorney

Hi I was referred to this platform by a friend who's issue was resolved I was financed by standard bank last year 2021 for my car after 5 years of no complaints and was happy to use their services for my business since their business accounts were reasonable and their fees were low From June I started paying installments from the 3rd of July, August their Debit order system was not working when I was concerned that the whole month no debit from them was made for the month of August, September went in to the branch in HighveldMall to add the SAVF account to my app and that was when I directly paid the current month September while August was a default so again in December the same thing happened and wasn't aware I was now behind with 2 months 3 months later think this year March/April received a call from the Mc Roberts Attorneys claiming am owing 3 months I was shocked as to how I never received any call or alert in making arrangements for the 2 months am aware of Now that they demanded money I started paying R1000 extra to my bill from April one month full installment and half was paid up and I decided to query inside the bank for a detailed info of my arreas they claim am owing according to the bank statement December month they did debit but when I call the lawyers and explain even sent emails as proof with no response so now I feel like this is some sort of a ***** because as a service provider there must be some communication between me and them before it gets to the collectors so I dont know what I must do because after seeing that December payment was taken stopped paying the R1000 and now am getting threats from the Mc Robert Lawyer who's handling my case since I asked why is she not following up on my matter and forward the Proof of payment to Standard Bank since they are the 3rd party and I cannot communicate with the finance department myself