CW
Celeste W
1 reviews | Active since Sept 2018
09 Sept 2021, 11:46
Standard Bank MBD Legal
I received an email from Standard Bank's attorneys - MBD Legal Collections demanding payment on an account that was in arrears. I immediately email Standard Bank 19th Jul 2021 requesting details of the account as I DO NOT HAVE any Standard Bank accounts. To date no one from Standard Bank has contacted me yet I still get bugged from MBD Legal Collections. Please can someone get back to me asap.
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Replies (2)
Standard Bank's replyOfficial
10 Sept 2021, 05:29Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply10 Sept 2021, 05:29
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
CW
Celeste W's updateReviewer Update
15 Sept 2021, 09:14Hi update on my query. Std reached out to me finally with all the information required. Thank you for coming back to me. Can you please respond to my query and your response.
CW
Celeste W's update15 Sept 2021, 09:14
Reviewer Update
Hi update on my query. Std reached out to me finally with all the information required. Thank you for coming back to me. Can you please respond to my query and your response.