bH
beth H

1 reviews | Active since Aug 2009

02 Apr 2016, 20:24

STANDARD BANK MASTERCARD AND SYLVESTER RULE!!!

I would just like to compliment Standard Bank MasterCard - in particular MR SYLVESTER DU TOIT - for fantastic service.<br> <br> Mr du Toit went above and beyond in sorting out monies due to me by Skywise/Travelstart for an airticket I bought on Skywise via Travelstart, and which both parties refuse to refund me.<br> <br> He has been helpful, efficient and kept me in the loop as to the situation regarding my chargeback reimbur*****t; and to the shameful continual re-debiting of my credit card by Travelstart.<br> <br> He has ensured that I got the refund due to me - 3 times - and taken care of all related business in this regard - and for that I am incredibly grateful to him.<br> <br> He deserves kudos and a big shout out - and Standard Bank is lucky to have him as an employee.<br> THANK YOU SO MUCH SYLVESTER! And MasterCard!<br> <br>

0
Replies (1)
Standard Bank
Standard Bank's reply04 Apr 2016, 11:47
Official
Hello beth heyne,

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
***
*** (fax)
***