1 reviews | Active since Jun 2018
Standard Bank Master Card Poor show
This is a complaint against Standard Bank Master Card I am a 71 year old customer and have been banking Standard Bank for 50 years at present I am stranded in the UK because my card does not work. I contacted Standard Bank Master Card before I left the RSA ans was assured the everything was in order for international banking. But after numerous attempt and telephoning the card division I was assured that there were no problems. But just no luck in my attempts to use the card. Finally I checked my statement and discovered my address on my card had been changed. I do not do internet banking so their in no way I can remedy this matter. I would like the bank to assist me be assured I am very upset and will review my investments with you when I return home. You can SMS me or use my e-mail to contact me. Kindly give this matter you immediate attention.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***