Standard Bank / Market SA communication

Hello

I app**** for a Standard Bank Credit Card en of April, I was called by a gent from Market SA who I understand assists Standard Bank with online applications. He informed me that my application was prelim approved and they needed my bank statements. I went to ABSA for 6 months archive statements during lockdown and had to stand in a que for 2 hours to get the statements which I then scanned and sent onto Market SA.

Since then I have phones Standard Bank and mailed Market SA for an update. Market SA does not reply at all, I spoke to members at Standard Bank about a month ago who contacted Market SA and the feedback was that was that they are under staffed but I should get feedback soon.

I also asked on Standard Bank Facebook for assistance, I have asked for an update on there 3 times, every time they promise feedback but never provide any.

It has been 2 months now and it seems they are still processing it? Last time I spoke to Market SA they actually asked me to which branch I want my card delivered, how ever that was almost 2 months ago as well. I confirmed Durbanville.

So I am hoping this message might get to someone who can follow up and let me know if it was completed and if it would still be sent to Durbanville Standard Bank.

Fingers crossed.

Thank You!