NT
Njabulo T
1 reviews | Active since Oct 2023
14 Oct 2023, 11:31
Standard Bank Maponya Mall ****mers
Hello Peter
I had the worst experience at Standard Bank Maponya Mall branch, they have been taking me from pillar to post. I settled my student Loan account and they actually made me to pay more than the settlement amount. They are failing to pay be back the amount that’s overdue to me. I have been assisted by 3 people and still can’t access my money!!! They even opened an account however when I try to withdraw the money it says R0 balance on my account. They are wasting my time and money with all these ups and down.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Oct 2023, 11:33Dear Njabulo
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Oct 2023, 11:33
Official
Dear Njabulo
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
14 Oct 2023, 11:52Dear Njabulo
Thank you for taking our call.
Kindly be advised that we have tried reaching out to your sister to no avail.
Please confirm a convenient time we may contact her.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Kindly be advised that we have tried reaching out to your sister to no avail.
Please confirm a convenient time we may contact her.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Oct 2023, 11:52
Official
Dear Njabulo
Thank you for taking our call.
Kindly be advised that we have tried reaching out to your sister to no avail.
Please confirm a convenient time we may contact her.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Kindly be advised that we have tried reaching out to your sister to no avail.
Please confirm a convenient time we may contact her.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
17 Oct 2023, 13:58Dear Njabulo
Our team tried calling to no avail.
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling to no avail.
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Oct 2023, 13:58
Official
Dear Njabulo
Our team tried calling to no avail.
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling to no avail.
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***