Standard bank Maponya Mall - Disgusted at Service

Item: Standard Bank
Rating: 1
Author: Tebogo N

I have been standing in line for 2h30 minute to see a consultant at Maponya Mall branch. Your employees are just casually working around, the other 2 where on their cellphones. We basically have no efficient service, this is disgusting. There is pensioners at your branch who have been seating here for over 2 hours. SIES!!! Right now there is a lady who is complaining that she has been coming here for over a month without any assistance. The manager is awol

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Replies (1)

Standard Bank's replyOfficial

05 Sept 2025, 10:27

Good day Tebogo,

Thank you for bringing this issue to our attention.

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologise for any inconvenience or unwarranted frustration this has given you.

Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply05 Sept 2025, 10:27

Official