MN
Musa N
1 reviews | Active since Aug 2015
23 Feb 2026, 15:50
Standard Bank Maponya Mall ****
My mother got ****med twice after visiting the branch, Standard Bank Maponya Mall. The incidents took place on 20 February 2026 at about 5pm, where R4,000 went off from her bank account without her knowledge & initillay this happened on 15 November 2025 where R40,000 went off from her account with knowledge and approval.
Both incidents have been put on investigation says Standard Bank Maponya Mall manager and now my mom is left to wait with her money that she thought is safe in her bank account.
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Standard Bank's replyOfficial
23 Feb 2026, 16:01Good day Musa,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Feb 2026, 16:01
Official
Good day Musa,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***