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Xolile M

1 reviews | Active since Aug 2020

05 Aug 2020, 11:55

Standard Bank Mall of Africa has the worst service

I spent 2 hours just to change my daily withdrawal limit at standard bank Mall Of Africa branch.. and they gave preference to the white guy that came before me just saw that he also came to change his cellphone number

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Replies (2)
Standard Bank
Standard Bank's reply05 Aug 2020, 15:13
Official
Dear Xolile

Thank you for posting your comment. 
  
 We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
  
 We apologize for the inconvenience and undue frustration, this has caused.  
  
 We greatly appreciate your continued support
 
 Kind regards
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply14 Aug 2020, 17:38
Official
Hello Xolile

Thank you for allowing us the opportunity to look into your matter. 

We confirm that the matter was adopted and responded to.

Kind regards 
Complaint Resolution Centre 
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