BM
Bongane M

1 reviews | Active since Jul 2012

30 Jul 2021, 19:49

Standard Bank making unauthorised deductions on my account!

Standard Bank is deducting money from our account unauthorised. I have sent them several emails about unauthorised Biz Flex deductions and they just ignore the emails and keep deducting money from us on a daily basis. It looks like it's Standard Bank's modus operandi, all the emails I have sent for months have been ignored.

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Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2021, 02:56
Official
 Hello Nipson Mahlangu 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Aug 2021, 11:58
Official
Good day 

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details. 

Awaiting your response.

Complaint Resolution Centre
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