Standard Bank makes you wait for their incompeten!

I went to the Standard Bank Branch in Fourways Crossing last week to deposit money. I decided to make use of the ATM machine, as there was a bit of a queue inside. The machine accepted my deposit, but, jammed before completing my transaction. I went directly into the branch to log the query. I was told that the turn around time for my funds to be released would be 3-5 working days. On the fifth day received a text stating that the query is still being dealt with. It's now a week later, and my funds still haven't been released. I phoned the call centre to enquire about when the funds will be released, only to be told that they will have to log another call. Now I have to wait another 2 working days before any response. This is totally unacceptable. Is Standard Bank going to pay me interest for withholding my money, as a result of their faulty machines? Will they waiver all Bank Charges I am accruing during this period. Standard Bank DOES NOT EVEN CARE HOW NEEDED THAT MONEY IS TO ME. MY MONEY, THAT THEIR FAULTY EQUIPMENT HAS NOW DELAYED ME FROM ACCESSING. So, how much longer do I have to WAIT STANDARD BANK, HOW MUCH LONGER WILL YOU BENEFIT FROM MY HARD EARNED MONEY!!!