Standard Bank make your money disappear into a bottomless pit!!!

I have paid R200 into my husband's current account every month for the past two months and notice that these amounts have not been credited to his current account. In addition, I have paid R500 per month for two months into his credit card and also notice that these amounts have not been credited to his credit card account. I have sent communication to your customer service division but my email has been ignored until I sent an email to Standard Bank Complaints Depart, then suddenly I received a phone call from Standard Bank this morning however, they refused to talk to me, despite the fact that I have signing powers on my husband's bank account.

It seems like if you pay money into your Standard Bank Current Account and Credit Cards, it just disappears into a bottomless pit!!!