AS
Alison S
1 reviews | Active since Sept 2011
02 Aug 2023, 16:32
Standard Bank make it impossible to FICA a Business Trust - get info, get in touch & do a simple task
Std Bank sent me an email for a Business Trust Account saying I needed to FICA info but did not tell me how to do it, what they needed or anything. I emailed back to ask for help - IT BOUNCED. I called and got transferred 3 times and took 45mins and no one could help. I do not have the time for this nonsense and its why I moved my personal account. Please help me sort out something YOU ARE ASKING for without it taking me hours and hours Alison *** PS on a call to Std bank as I write this and its 15mins in - SUCH annoying music
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Aug 2023, 16:40Dear Alison
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We will reach out to the relevant team so that we can ensure a speedy resolution.
Please send us your Business Account number via private message so we can further assist.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We will reach out to the relevant team so that we can ensure a speedy resolution.
Please send us your Business Account number via private message so we can further assist.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Aug 2023, 16:40
Official
Dear Alison
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We will reach out to the relevant team so that we can ensure a speedy resolution.
Please send us your Business Account number via private message so we can further assist.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We will reach out to the relevant team so that we can ensure a speedy resolution.
Please send us your Business Account number via private message so we can further assist.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
03 Aug 2023, 07:28Good Day
Thank you for details.
We will get our consultants to reach you.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for details.
We will get our consultants to reach you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Aug 2023, 07:28
Official
Good Day
Thank you for details.
We will get our consultants to reach you.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for details.
We will get our consultants to reach you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Aug 2023, 11:58Dear Alison
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Aug 2023, 11:58
Official
Dear Alison
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***