RN
Raven N

1 reviews | Active since Nov 2017

12 Jun 2023, 10:05

STANDARD BANK LYERS

I am SICK of Standard Bank. I PHONED THEM ONE YEAR AGO TO REQUEST A SETTLEMENT AMOUNT FOR MY RCP LOAN. THEY GAVE ME THE SETTLEMENT AMOUNT AND I PAID IT ON THE SAME DAY. DATE IS 21 JUNE 2022. ONE YEAR LATER AND I GOT A CALL FROM LAWYERS SAYING IT IS NOT PAID???? HOW DOES STANDARD BANK GET AWAY WITH LYING LIKE THIS??????

0
Replies (5)
Standard Bank
Standard Bank's reply12 Jun 2023, 10:24
Official
Dear Raven 

This is not the level of service we strive for.

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards
Standard Bank Hello Peter Team 
***
RN
Raven N's update12 Jun 2023, 10:29
Reviewer Update
NO THIS IS YOUR CONSISTANT BAD SERVICE. WHEN I PHONE NO ONE CAN HELP ME TO GIVE ME ANY INFORMATION. YOU ARE LYING ****BAGS AND I WILL NOT PAY MORE MONEY FOR A LOAN THAT WAS ALREADY SETTLED
RN
Raven N's update12 Jun 2023, 10:58
Reviewer Update
I DO NOT WANT YOU TO CONTACT ME. I WANT YOU TO FIX YOUR RECORDS AND UPDATE IT TO LOAN PAID IN FULL SO I CAN BE LEFT ALONE IN PEACE
Standard Bank
Standard Bank's reply12 Jun 2023, 11:22
Official
Good day Raven

We will be escalating this matter accordingly.

Our team will be in touch with further feedback.

Thank you

Kindest regards
Standard Bank Hello Peter Team 
*** 
 




Standard Bank
Standard Bank's reply13 Jun 2023, 16:39
Official
Dear Raven 

Our team made several unsuccessful calls to you.

Please check the email that our staff sent you, then reply as necessary.

Moreover, have a wonderful day.

Kindest regards
Standard Bank Hello Peter Team 
***