KR
Kay R

1 reviews | Active since Jun 2020

03 Dec 2022, 08:01

Standard Bank Lotto No Small Winnings Paid

Please.do not purchase Lotto Tickets from Standard Bank App.Payouts between R5- R50 are not paid out. If you have a bonus number, only one number the Standard Bank App does not pay out. I have had this issue numerous times before and have enquired about this directly to Standard Bank, where the consultant told me.they would contact me again,but did not. What happens to customers R5 winnings etc.WHO collects the winnings then?

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Replies (3)
Standard Bank
Standard Bank's reply03 Dec 2022, 08:20
Official
Hello Kay

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind Regards

Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply03 Dec 2022, 10:14
Official
Hello Kay

Thank you very much email received and matter escalated. Will provide feedback once received.
 
Kind Regards
Standard Bank Help Centre 
*** 
Standard Bank
Standard Bank's reply05 Dec 2022, 19:00
Official
Hello Kay
 
We have forwarded you an email with details pertaining to Lotto purchase.

 We greatly appreciate your continued support.
 
Kind regards
 
Standard Bank Help Centre 
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