DR
Donavan R

1 reviews | Active since Jan 2023

18 Jul 2024, 21:12

Standard Bank Lotto App

Standard Bank Cellphone Application does not have the functionality to view your history of lotto numbers played. This was determined following an email of complaint I sent. The response from their Complaints Resolution was that it is unfortunately how the system was designed. This in my view displays disregard in Standard Banks continuous innovation in meeting customer need, as this is a simple function that all other banking apps can perform

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Replies (1)
Standard Bank
Standard Bank's reply19 Jul 2024, 07:03
Official
Dear Donovan

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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