EJ
Elena J

1 reviews | Active since Mar 2019

29 Mar 2019, 11:45

Standard Bank Lost Another One

Standard Bank - you are useless and your attorneys. I have paid in full almost a month ago and received paid up letters from your attorneys but when I request that you clear my account it takes 7 working days!!!!!!!!!!!!!!!!! Does your attorneys not speak to you or send you any communication!!!!!!!!!!!!!!! I have been a client of yours for 8 years and this is the service I get!!!!!!!!! You do not know how to keep clients!!!!! Aftr this I will be moving to another bank.

0
Replies (2)
Standard Bank
Standard Bank's reply29 Mar 2019, 12:33
Official
Hi Elena
 
We do apologise for this inconvenience caused to you.

This matter will be addressed with urgency.

Regards, 
Complaint Resolution Centre 
***
EJ
Elena J's update29 Mar 2019, 12:35
Reviewer Update
Thank you Standand Bank. I am waiting in anticipation