STANDARD BANK LOSE PAPERWORK AND ASK TO REOPEN MY APPLICATION EVEN THOUGH I WAS TURNED DOWN BEFORE SO IT PROVES MY POINT

i HAVE NEVER EXPERIENCED SO MUCH LACK OF TRAINING AND LACK OF COMMUNICATION AS THE STAFF OF STANDARD BANK FROM THE HOME LOANS TO THE RESOLUTIONS DEPARTMENT. AFTER 4 WEEKS OF COMPLAINING ON HELLO PETER I EVENTUALLY CALLED STANDARD BANK AGAIN AND ALL I RECEIVE IS WE ARE SO SORRY .. A WORD WHICH IS USED WITH NO MEANING WHAT SO EVER BEHIND IT... I WAS GIVEN A TELEPHONE NUMBER TO CALL THE MANAGER WHICH I HAVE TO ADD WAS INCORRECT .AT RESOLUTIONS DEPARTMENT....THEN I CALL AGAIN AND SPOKE TO A VERY HELPFUL PERSON ..WHO SAID SHE WOULD LOOK INTO THE MATTER... TODAY I RECEIVE A RESPONSE FROM THE RESOLUTIONS AND DEPARTMENT AND YES I HAVE BEEN ASKED THE SAME QUESTIONS FROM THE LAST FOUR MONTHS.. PLUS ASKED TO SUBMIT MY COMMISSIONS SLIPS WHICH I HAVE ADD HAVE BEEN SUBMITTED SO MANY TIMES.. ..TO THE CONSULTANT AT TYGERHOF PLUS THE BOND ORIGINATOR HAD THE SLIPS WHICH WAS SUBMITTED...SO PLEASE TELL ME STANDARD BANK WHERE IS ALL MY PAPERWORK I SUBMITTED OVER 4 MONTHS....PLUS YOU ARE ASKING ME WHAT I NEED THE MONEY FOR.....WELL THAT WAS ALSO SUBMITTED OVER AND OVER AND OVER AND OVER AND OVER AND OVER...DOES THIS MAKE IT CLEAR ENOUGH. STOP WASTING MY TIME OF WHICH I HAVE TAKEN OFF SO MUCH TIME FROM WORK... PLUS MY SECRETARY AT MY OFFICE IS SO TIRED OF CONSTANTLY SUPPLYING STANDARD BANK WITH COMMISSION SLIPS WHICH ARE ON A LETTER HEAD ..I DO NOT HAVE ANY PATIENCE LEFT WITH YOUR BANK AND THE PUBLIC NEED TO KNOW WHAT WE ARE DEALING WITH.... WHY NO AFTER I WAS TOLD AFTER I CALLED YOUR OFFICES YOU WERE NOT INTERESTED IN MY APPLICATION SO WHY WASTE MY TIME NOW ....YOU PULLED MY APPLICATION TO PIECES TWICE ...PLEASE TELL ME WHAT DIFFERENCE WOULD IT MAKE NOW....I WOULD LIKE MR. BEN KRUGER TO CONTACT ME PERSONALLY SO I CAN EXPLAIN TO HIM WHAT I HAVE BEEN DEALING WITH....THAT IS IF HE WORKS THERE YOUR STAFF ARE NOT SURE EITHER...??????????? I HAVE TO WONDER HOW LONG YOU WOULD HAVE TAKEN TO COME BACK TO ME IF I HAD NOT TAKEN THE TIME TO CALL YOUR SO CALLED EFFICIENT RESOLUTIONS DEPARTMENT... MAY I SHOULD SEND YOU MY PHONE ACCOUNT SO YOU CAN PAY THE FEES ..AS YOU ARE SO QUICK TO CHARGE CLIENTS..FEES FOR EVERY LITTLE BIT OF PAPER WORK YOU DO...BUT I HAVE TO DO YOUR JOB.......KEEP ON GOING STANDARD BANK MOVING BACKWARDS NO FORWARDS