NL
Natacia L
1 reviews | Active since Aug 2012
04 May 2023, 09:41
Standard Bank long waiting times for collection
As an ex employee of Standard Bank, I am truly disappointed in the service that the Greenstone mall branch offers. Waiting times are unacceptable. I am just furious.
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Replies (2)
Standard Bank's replyOfficial
04 May 2023, 09:54Hi Natacia
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply04 May 2023, 09:54
Official
Hi Natacia
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
09 May 2023, 15:36Hi Natacia
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 May 2023, 15:36
Official
Hi Natacia
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team