1 reviews | Active since Aug 2016
Standard Bank loans
<p>I phoned the loan number to query my account and Fikile Buthelezi was the rudest person I have ever spoken to in my life. </p> <p> </p> <p>This was so upsetting and I just wanted to know why my debit orders did not go through. I cannot believe that Standard bank employs people that are so rude and clearly do not have any idea how to speak to their customers. </p> <p> </p> <p>I just want to pay off the loan and stay with FNB. They will never speak to their customers like Fikile Buthelezi does. </p>
Good day Michelle Smith
Thank you for your posting.
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Complaint Resolution Centre
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Good day Michelle Smith
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day Michelle Smith
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Michelle Smith
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Dear Ms Smith
Thank you once again for your posting.
I refer to my email correspondence and confirm that the matter has been addressed.
Best regards
Muhammad-Zaid Hoosen
Complaint Resolution Centre
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Dear Ms Smith
Thank you once again for your posting.
I refer to my email correspondence and confirm that the matter has been addressed.
Best regards
Muhammad-Zaid Hoosen
Complaint Resolution Centre
***