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NKOSINATHI N

1 reviews | Active since Apr 2022

09 Apr 2022, 08:32

Standard bank loan traps

I'm not happy with standard bank, I took a loan with them and when I settled the acc they never removed my name since 2020 my credit record still shows I owe them when I long closed the account, went to a branch and their unfriendly attendance told me they can't help me without having an ID to prove its me? Sies so dissapointed

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Replies (6)
Standard Bank
Standard Bank's reply12 Apr 2022, 13:35
Official
Hi Nkosinathi Thank you for raising your concerns with us.
 
We have tried to get in touch with you to assist with your credit profile and the service you received from our branch. 
 
Please tell us the name of the branch you visited for assistance.
  Kind regards. 
Standard Bank Help Centre
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Standard Bank
Standard Bank's reply13 Apr 2022, 15:34
Official
Hi Nkosinathi. 
We have tried to get in touch with you on numerous occasions to no luck. 
We're closing the matter and we will reopen it once you get back to us.
 Thank you for posting your comment. 

 Kind regards. 
 Standard Bank Help Centre
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NKOSINATHI N's update16 Apr 2022, 13:46
Reviewer Update
You called during office hours when I was at work. Please assist me on this email ***. looking forward to hearing from you.
Standard Bank
Standard Bank's reply19 Apr 2022, 13:44
Official
Hi Nkosinathi.

An email was sent to you on the 12th of April by our team looking for more details in order to assist.
Your most urgent response will be appreciated. Kind Regards
  
Standard Bank Help Centre
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NKOSINATHI N's update19 Apr 2022, 13:59
Reviewer Update
I did not receive any email, please call me after work, I knock off at 14:40 u may call me anytime from 15:00hr
Standard Bank
Standard Bank's reply28 Apr 2022, 11:17
Official
Hi Nkosinathi.

We will arrange a call with one of our bankers to get in touch with you and assist further.

Kind Regards
  
Standard Bank Help Centre
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