SM
Shaina M

1 reviews | Active since Jan 2024

05 Feb 2024, 15:37

Standard Bank - Listed me as *****ulent

Good Day,

I am very frustrated that Standard Bank has listed me on the South African ***** Prevention Services stating that I have supp**** ******* banking statements and proof of incomes

This is a *******. I do not understand why I need to prove my innocence – I should be sueing Standard Bank for daring to list me based on the fact that I have never submitted any *****ulent documents. The burden of proof should be from Standard Bank not me proving anything. Each of the statements that I provided was legit from FNB website – VERIFIED. How dare STD Bank not just accuse me but go ahead and list me as *****ulent? Are you insane?

This cannot be good banking practice and it cannot be overlooked

I want my profile cleared in the next 24 hours with an express apology or I will initiate an immediate lawsuit against Standard Bank. I can prove that each of my statements are legit.

I will not be going to get any affidavits or wasting my time at any police station. I DID NOTHING WRONG and you have no right to PUNISH me based on your feelings

I have copied in the Banking Ombudsman and I want an answer NOW!!!!

0
Replies (2)
Standard Bank
Standard Bank's reply05 Feb 2024, 15:45
Official
Dear Shaina, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
SM
Shaina M's update05 Feb 2024, 15:53
Reviewer Update
Do better than a generic answer - you are listing innocent people as *****ulent ruining their credit record