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Siyabonga N

1 reviews | Active since Dec 2022

15 Dec 2022, 19:58

Standard bank link to cyber ********* and refusal to pay back my money

I am Siyabonga, for years I have been using Michelle as my agenct to buy a tractor, truck, and a tractor plough. I never wanted to do purchase agreement on my own reason being the disclosure of certain information particularly businesses become hectic to explore authenticity thereof. As an experienced person in this field having worked as a manager in one of South Africa’s banks clearly there is no doubt, she knows what to do. The sellers are: Quality Auto cars, 11 Union Street, George South, George 6529 Western Cape. Due diligence was done exactly as previous deals we did, and all went smooth and successful. But the bank was not Standard bank. I was skeptical that the sellers are using Standard Bank as this bank has history of security breaches by ******** elements, recently there was an issue of money siphoned from the account holder by their very own employees done in different branches. Michelle ensured me that she has dealt with banks many moons and knows how banks screen and vet business accounts. Standard bank has clearly messed up and botched several cyber crime issues, their due diligence and screening of their customers is shoddy. I narrated this to a legal team that works in the same company (United States) as me. They were amazed that the bank does not take precautions to safeguard its name first, take due care to transactions particularly when the same bank history of being found not protecting the public and law-abiding citizens. One wonders if Standard bank is most probable involved in this crime if they are unwilling to reimburse the purchaser. That could be disastrous to Standard Bank. I could sense that they need international exposure and if Standard Bank does not reimburse my money, I will make use of their services and forget about the embarrassment that Standard Bank and my country will endure. Currently, I am abroad, and the agent has reported this matter following banks procedures and eventually to Hellopeter but a lady by the name of *****ba N. Tambuki from Standard Bank clearly does not contact Michelle at all. The bank must pay back my money and thereafter find ways to deal with their customer that they clearly failed to screen. I have all proof of documentation and the proof of deposits from FNB to Standard bank were asked by Standard Bank and the agent sent them.

Clearly this bank is not here to assist the citizens, and they do not want to take responsibility, they have been ****med, not me as legally what the agent should know from the seller was furnished. It is a monopoly of the highest order and that must be fought with all might.

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Replies (1)
Standard Bank
Standard Bank's reply16 Dec 2022, 08:03
Official
Good Day Siyabonga

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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