Standard Bank Life Insurance - Bad Service

Item: Standard Bank
Rating: 2
Author: Y G

I app**** for Life Insurance. Standard Bank sent out a nurse on the 25th June 2015 to do an HIV. Today the 20th July almost a month later I am still getting SMS to do an HIV test. Contacted the number and they said the HIV test is still outstanding. If Curo Health cannot provide a service properly and on time. Why is Standard Bank using them. How long does it take to get the results? How do I know I am fully covered for the Life Insurance I requested?<br> <br> Please advise URGENTLY.<br>

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Replies (1)

Standard Bank's replyOfficial

20 Jul 2015, 13:05

Hello Y. Govender,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply20 Jul 2015, 13:05

Official