Standard Bank Life Insurance

I have been trying to get through to Standard Bank's Life Insurance call centre to cancel my policy however I have gotten no response, yet I went onto their website and requested a call back and one of the call centre agents called me back in minutes. <br> <br> I have been trying to get a response from them for the past week to no avail and it is quite frustrating as Standard bank has given me endless problems with regards to unauthorised debits going off my account! <br> <br> PLEASE RESPOND as I do not want to go through the rigmarole of calling and spending time, effort and money of trying to get my funds refunded!!!