Standard Bank Life

This is my second Hello Peter complaint against Standard Bank Life. I’ve been going back and forth with Standard Bank over a life insurance claim submitted in March.

The excuses keep changing from them waiting for medical records from my mother’s medical aid scheme to them awaiting records from my mother’s doctor who has unfortunately since passed.

A lady by the name of Patricia Dolz has been so condescending and rude throughout this and has been lying at every chance she gets. She never keeps promises and has not been truthful at all.

This debacle has caused me great stress and anxiety as losing a parent is hard enough without dealing with *****, I just want Standard Bank to pay out so that I can cut ties with them.