Standard bank lies to it's customers

It was so pathetic, shocking and unbelievable that standard bank mall of Africa branch declined one of our employee ' s personal loan due to false claims that our company doesn't exist and company payslip was **********. 1 the employee gets her salary through standard bank from the so called ********** company. 2 Our company have and existing company account with same standard bank mall of Africa branch for more than six years which the employee is not aware of . 3 Our company is registered above board and do operate within the confinement laws of the company. We respect the standard bank rights to offer or decline loan applications but not to lie and tarnish the image of companies to employees. These also left us with questions marks ? Of professionalism of standard bank employee and ask ourselves, how many customers suffer for given false information and how many companies suffer for their names are being tarnished with false claims/information .One should think twice before opening salary with account standard bank especially mall of Africa