LR
Lerato R

1 reviews | Active since Oct 2019

23 Oct 2019, 11:54

Standard Bank Lie and Deceive people

I recently joined STD bank with a my-mo account. 2 MONTHS NOW and the sim card is stillctivated, after going twice to the branch. Even worse My card is not working every time I have to withdraw money I have to go inside the bank. today I gave my wife my card so she can use it. Card is still not working and my wife is left stranded cause of standard bank. Its best to spread the message

0
Replies (2)
Standard Bank
Standard Bank's reply24 Oct 2019, 04:20
Official
Hello Lerato
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Muhammed Asvat
Complaint Resolution Centre
*** 
*** (fax)
*** 
Standard Bank
Standard Bank's reply29 Oct 2019, 13:45
Official
Dear Lerato Ramorei

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that feedback has been provided.

Kind regards

Clint Petersen
Complaint Resolution Centre
***