BN
Bantubonke N

1 reviews | Active since May 2023

05 May 2023, 12:14

Standard Bank Liberty Promenade Mall.

Waited over an hour to use a phone, they only have 2 phones and the Lines are always long.

0
Replies (3)
Standard Bank
Standard Bank's reply05 May 2023, 12:15
Official
Hi Bantubonke

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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BN
Bantubonke N's update06 May 2023, 12:26
Reviewer Update
Here again at promenade Standard Bank, only a few tellers working and as always long long lines
Standard Bank
Standard Bank's reply06 May 2023, 13:47
Official
Dear Bantubonke

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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