Standard Bank ***** and ********

Standard Bank is full of *****, I wrote a review on the 10th and they responded asking for my ID which I immediately sent via email to the email that was provided. I later got another response saying I have not responded to any of their emails with the information they had requested which was a lie. I'm really tired of this back and forth, I just want my money that was ********ly taken off my account. I don't care how it's done, I want it done ASAP. I'm sick and tired of the Bull***ting as I used to work there I know all the runarounds you give clients. I'm not accepting none of that. I WANT MY MONEY!!!!!!!!