GS
Gwynne S
1 reviews | Active since Jan 2015
04 Feb 2021, 15:37
STANDARD BANK LETTING CLIENTS DOWN!
I previously posted a comment about the shocking service I received from Standard Bank. A reply was posted by Standard Bank assuring me that this was not what clients should expect from them. WELL after that comment a week ago, I still have not had anyone contact me to assist with this issue. WHAT DO WE PAY SERVICES FEES FOR WHEN THERE IS OBVIOUSLY NO SERVICE!!!!!
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Replies (2)
Standard Bank's replyOfficial
04 Feb 2021, 22:50Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Feb 2021, 22:50
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
09 Feb 2021, 12:35Dear Ms Smith
We refer to our correspondence to you.
We hereby confirm that your complaint has been resolved.
We trust you find the above in order.
Thanking you
Complaint Resolution Centre
We refer to our correspondence to you.
We hereby confirm that your complaint has been resolved.
We trust you find the above in order.
Thanking you
Complaint Resolution Centre
Standard Bank's reply09 Feb 2021, 12:35
Official
Dear Ms Smith
We refer to our correspondence to you.
We hereby confirm that your complaint has been resolved.
We trust you find the above in order.
Thanking you
Complaint Resolution Centre
We refer to our correspondence to you.
We hereby confirm that your complaint has been resolved.
We trust you find the above in order.
Thanking you
Complaint Resolution Centre