Standard Bank Lets My Family Go Hungry!

Today the 8th of March 2015, Standard Bank has let my Family go Hungry!<br> <br> I was on my way to buy food for my family when I stopped to make an additional purchase only to realize that none of my cards were working at the pay point. I then immediately contacted the Standard Bank customer care call centre to enquire the problem. I was then informed that due to a recent sale of one of my assets that did not go through with no fault of mine, my accounts were frozen until I go into my branch to clear. This was after 2pm on a Sunday, what branch is open? So I then said that no one from the bank even contacted me at the time of the transaction to inform me of the process to follow...I then asked the customer care consultant how can I now feed my family without any funds? I was then told that only the branch can resolve this matter, ie. Let My Family Starve.<br> It really upsets me that after more than 15 years as a customer with no problems to be treated in this manner. I might not be a high profile client but just a simple humble man who tries his best to provide and put food on the table for my Family. <br>