1 reviews | Active since Jan 2023
Standard Bank left in the dark.
My business did very badly in Covid times and my R22 000 overdraft payments fell behind slightly. My card was taken by the ATM and I couldn't log into my account online. The calls began from attorneys calling it a loan and not an overdraft, which I continued to pay as I could.
I kept paying significant amounts as I could - I think I am down to R4000 outstanding - but, as I keep saying to the attorneys when they call, I have NO WAY of telling how much is outstanding as I cannot get into my account, and do not ever receive anything from Standard Bank. A back op means I cannot stand in cues for hours, and that shouldn't be necessary because I have always done everything online for more than 12 years with them. Do I just guess how much to pay until the attorneys stop calling me? Is that the game? Just sms me some kind of statement or SOMETHING whenever I make a payment, even the calling attorneys agree with me.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your business account number for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your business account number for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the account details.
Our team will reach you as soon as possible .
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for the account details.
Our team will reach you as soon as possible .
Warm Regards
Standard Bank Hello Peter Team
***
Please note that we are trying to reach out to you, but we are unable to get hold of you. Please let us know when we can contact you.
Warm Regards
Standard Bank Hello Peter Team
***
Please note that we are trying to reach out to you, but we are unable to get hold of you. Please let us know when we can contact you.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***