EJ
Ellie J
1 reviews | Active since May 2021
17 Nov 2021, 11:25
Standard Bank LAZY
They don't even deserve one star. No follow up with Debt Rescue REF: SBSA account ***6117 for a paid up letter or balance on loan and revolving credit for the matter to be resolved! How many months must I still wait for this? Head aces after Head aces later..........keep on hearing the same story. Either Standard Bank does not want to give information out to Debt Rescue or Debt Rescue is still waiting for feedback from them. Not unacceptable.
Helpful (0)
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Replies (2)
Standard Bank's replyOfficial
17 Nov 2021, 12:15Dear Ellie J
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply17 Nov 2021, 12:15
Official
Dear Ellie J
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
18 Nov 2021, 15:36Dear Ellie J
Thank you once again for posting your comments.
We refer to your previous review you posted on the site and can confirm that the matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your previous review you posted on the site and can confirm that the matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply18 Nov 2021, 15:36
Official
Dear Ellie J
Thank you once again for posting your comments.
We refer to your previous review you posted on the site and can confirm that the matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your previous review you posted on the site and can confirm that the matter has been responded to.
Kind regards
Complaint Resolution Centre
***
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