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Sabelo D

1 reviews | Active since Nov 2019

15 May 2025, 15:39

Standard Bank ( Lawrence Thungo) After opening a business account Standard Bank does not give a hoot about your experience and your emails for unanswered

Standard Bank ( Lawrence Thungo) After opening a business account Standard Bank does not give a hoot about your experience and your emails for unanswered. Lawrence Thungo reached out to me to assist me with my Business account application process. The whole process was done one line after which I have been requesting him via email to send me the Bank account confirmation letter. The importance of this letter to me is immense. All my emails have not been responded too. The funny part is the name Lawrence Thungo comes up in several HELLOPETER complaints about Standard Bank. I’ve made the decision to close this supposedly opened account and approach a different Bank. I’m not going to stand for such nonsense

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Replies (2)
Standard Bank
Standard Bank's reply15 May 2025, 15:42
Official
Dear Sabelo

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply16 May 2025, 12:40
Official
Dear Sabelo

Thank you for taking our call.

Our Business Banking team has confirmed  that this matter has been resolved and that all your concerns were addressed.

Please do not hesitate to reach out to us should need any further assistance.

Continue to have a great day further.

 
Kindest regards
Standard Bank Hello Peter Team 
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