HK
Hussein K
1 reviews | Active since Sept 2017
26 Feb 2024, 11:29
Standard Bank lacking empathy to Clients.
For months now, I have been dealing with Standard Bank on one of my accounts. They constantly push me from legal firm to another.
I want a senior person from Standard Bank revolving Facility to call me urgently.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Feb 2024, 11:41Dear Hussein
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Feb 2024, 11:41
Official
Dear Hussein
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
HK
Hussein K's updateReviewer Update
26 Feb 2024, 12:01Hi this is your standard automated response but behind this, there is no empathy or a lack of trying to assist the client. I await your call.
HK
Hussein K's update26 Feb 2024, 12:01
Reviewer Update
Hi this is your standard automated response but behind this, there is no empathy or a lack of trying to assist the client. I await your call.
Standard Bank's replyOfficial
26 Feb 2024, 12:19Dear Hussein
Our team will be in touch with further feedback.
Please be on the look out for further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will be in touch with further feedback.
Please be on the look out for further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Feb 2024, 12:19
Official
Dear Hussein
Our team will be in touch with further feedback.
Please be on the look out for further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will be in touch with further feedback.
Please be on the look out for further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***