SB
SAMANTHA B
1 reviews | Active since Jul 2025
03 Jul 2025, 15:23
Standard Bank - lack of service
I requested that a pending authorisation be blocked from going through on my account as it is *****ulent, however Standard Bank claims that because I gave my card details to an apparently reputable company that there is nothing they can do... Also, still waiting for a ***** claim on my credit card to be resolved from the 30th of April!! Shocking service. Extremely dissatisfied customer.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Jul 2025, 15:32Dear Samantha B,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jul 2025, 15:32
Official
Dear Samantha B,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Jul 2025, 18:28Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply04 Jul 2025, 18:28
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.