TC
Tafadzwa C

1 reviews | Active since Nov 2018

09 Nov 2018, 12:52

Standard Bank Lack of Service

The bank stopped my updating credit rating in 2017, I requested the bank to update to no avail. This is now affecting my credit rating, I phoned the bank numerous times and logged 2 calls that have lapsed without any assistance ( ********** 053 & ********** 802). How can I get the Bank Ombudsman to assist?

0
Replies (1)
Standard Bank
Standard Bank's reply28 Nov 2018, 08:43
Official
Dear  Tafadzwa Keith Chikukwa 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre
***