AO
Alison O

1 reviews | Active since Nov 2010

26 Feb 2017, 10:57

Standard bank lack of service

<p>I was hoping that the level of service Standard Bank offers had not dropped as so many other service providers has. Unfortunatly my hopes have been dashed. Standard Bank service has all but been forgotten. </p> <p>I app**** for business online on the 9th February and was informed the application shuld take five working days. Now eleven working days later, more than double the time, I am still waiting with no responce or explanation as to what is going on. </p> <p>Why is it that one has to fight people just to get them to do their job. </p>

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Replies (3)
Standard Bank
Standard Bank's reply27 Feb 2017, 10:41
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply27 Feb 2017, 16:21
Official

Dear Alison

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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AO
Alison O's update28 Feb 2017, 07:29
Reviewer Update

Thank you to Hellopeter for enabling us to post record of bad service as it gets people to sit up and do the job they are being paid to do.