AH
AS H
1 reviews | Active since Nov 2019
19 Oct 2021, 19:02
Standard Bank lack of response
Im a business owner and I requested our banking mandate agreement on a 50/50 owned business. It has been more than 7 days and the bank has not gotten back to me as of yet. I am busy with a legal process and this document is urgently required. I would also be reporting this matter to the BASA.
This is shocking from Standard Bank.
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Standard Bank's replyOfficial
20 Oct 2021, 03:14Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply20 Oct 2021, 03:14
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)