RH
Robert H
1 reviews | Active since May 2015
20 Jun 2023, 17:47
Standard Bank lack of communication
Standard bank does not communicate with there clients and just hand them over for non payment when they do not honor there agreements made with there clients, I have sent numerous emails to the complaints department, but it is like talking to a tree, in fact a tree gives more response as the branches sway and the leaves rustle.
DO NOT BANK WITH THEM!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 Jun 2023, 07:05Dear Robert
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply21 Jun 2023, 07:05
Official
Dear Robert
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
RH
Robert H's updateReviewer Update
29 Jun 2023, 13:24From your reply I assumed that by now I would of had some communication from the bank, as of yet still no communication..... Thank you for proving what myself and a lot of your clients are complaining about, now there is no second guessing as it's blaintly obvious that the doesn't care.
RH
Robert H's update29 Jun 2023, 13:24
Reviewer Update
From your reply I assumed that by now I would of had some communication from the bank, as of yet still no communication..... Thank you for proving what myself and a lot of your clients are complaining about, now there is no second guessing as it's blaintly obvious that the doesn't care.
Standard Bank's replyOfficial
29 Jun 2023, 14:13Dear Robert
We apologize for the delay in responding to your query.
Our records show that our Complains Resolution Centre has already addressed this matter, we have requested urgent feedback from the team
Please be on the look out for a call from our team.
Standard Bank Help Centre
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Standard Bank's reply29 Jun 2023, 14:13
Official
Dear Robert
We apologize for the delay in responding to your query.
Our records show that our Complains Resolution Centre has already addressed this matter, we have requested urgent feedback from the team
Please be on the look out for a call from our team.
Standard Bank Help Centre
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