VV
Vee V

1 reviews | Active since Jan 2020

11 Nov 2021, 17:23

Standard Bank knows how to Frustrate People

I app**** for Payment Holiday from Standard Bank because I haven't been getting paid from 01 October 2021. And they say they can only approve from 01 December 2021. And I have been explaining to them already I am not receiving salary but Standard Bank says I must see how I will pay in November 2021.

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Replies (2)
Standard Bank
Standard Bank's reply12 Nov 2021, 03:01
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax)
*** 
VV
Vee V's update16 Nov 2021, 09:40
Reviewer Update
I have not received a call from standard Bank , resolving this matter. Someone called me but I was on my way to the department of Labor and asked them to call me back again I didn't receive the call.