HC
Heather C

1 reviews | Active since Oct 2012

08 Sept 2021, 12:44

Standard Bank Kingsmead - Cannot get through

The service is shocking. I have tried to get through to the Kingsmead Branch for over a week now and I still cannot get through. No one answers the phone. I have tried via the call centre too.

0
Replies (2)
Standard Bank
Standard Bank's reply09 Sept 2021, 04:39
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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HC
Heather C's update13 Sept 2021, 09:39
Reviewer Update
I appreciate the automated reply but what are you doing to sort this out?
I am still not able to get through to Kingsmead.