jJ
jm J
1 reviews | Active since Mar 2017
31 Jan 2020, 17:28
Standard Bank Kingsmead branch poor service
Kingsmead Banking Branch of Standard Bank in Durban ( the branch on the same premises as their KZN Head offices) has to be the WORST branch for service !! I hate going there for anything. The staff are always unhelpful , they have been for years, and they are soooo painfully slow at everything. I walked out of this branch and drove to Windermere Centre branch - and what an amazing difference to be seved quickly and professionally . Such a difference in staff atttitude and approach to their customers. I would suggest the Kingsmead branch employ a manager with better people s****s .
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Replies (2)
Standard Bank's replyOfficial
02 Feb 2020, 03:07Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply02 Feb 2020, 03:07
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
11 Feb 2020, 12:54Dear Jean-Marc Tostee
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply11 Feb 2020, 12:54
Official
Dear Jean-Marc Tostee
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***