KI
Kennedy I

1 reviews | Active since Aug 2015

28 Mar 2018, 07:12

Standard Bank Kindly Link my Blocked Credit Card to my Cheque Account

Standard Bank Kindly Link my Blocked Credit Card to my Cheque Account. I owe some money in my Credit Card. My Credit Card has been blocked and the issue is with collections. I am in Canada. I am trying to make payment to the credit card by adding the card as a beneficiary. I cannot. Kindly assist to link the credit card to my cheque account so that i can pay ASAP.

Kennedy

0
Replies (3)
Standard Bank
Standard Bank's reply28 Mar 2018, 07:24
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply04 Apr 2018, 13:44
Official

Dear Kennedy

Thank you for your posting.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply05 Apr 2018, 10:51
Official

Dear Kennedy

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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