WS
Wynand S
1 reviews | Active since Sept 2011
03 Dec 2019, 12:54
Standard Bank Kimberley
I need to speak to an actual employee of the Kimberley branch regarding a safe custody box I have with you, but the clever people you are you stopped clients from contacting their bankers directly so for the past two weeks I've been trying to get hold of KIMBERLEY which seems not to give a damn in answering their phones. No wonder you need to close down on branches!
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Replies (2)
Standard Bank's replyOfficial
05 Dec 2019, 08:18Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply05 Dec 2019, 08:18
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
WS
Wynand S's updateReviewer Update
05 Dec 2019, 11:35HOW IS THIS RESOLVED "Complaint Resolution Centre"? I yet need to get in touch with the branch!
WS
Wynand S's update05 Dec 2019, 11:35
Reviewer Update
HOW IS THIS RESOLVED "Complaint Resolution Centre"? I yet need to get in touch with the branch!