PN
PseudoRose N
1 reviews | Active since Dec 2011
01 Dec 2021, 20:32
Standard bank keeps putting me deeper into poverty
Once again this month: I am shattered, my family and I officially have no money to buy food because, despite the arrangements I made with Standard Bank Business Credit Card to pay the minimum of R480 per month according to my affordability, and set up the debit order to do so, they force debited the full amount, sent my private account into overdraft and arrears and now I have no money for fuel to get to work or food for my family. I hate you Standard Bank. I will never bank with you again when I recover from this. I have answered calls and made arrangements only for you to do this to me and my family.
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Replies (2)
Standard Bank's replyOfficial
02 Dec 2021, 04:55 Hello Roja
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Dec 2021, 04:55
Official
Hello Roja
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
02 Dec 2021, 14:04Dear Roja C
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply02 Dec 2021, 14:04
Official
Dear Roja C
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***