CB
Christo B

1 reviews | Active since Feb 2013

01 Aug 2019, 12:31

Standard Bank keep my money unnecessarily

Standard Bank has received R2500 from FNB for me. The initial account number was wrong. Standard Bank know the account number was wrong. They have the correct Standard Bank account number for me and they refuse to transfer the R2500 into my account.

0
Replies (3)
Standard Bank
Standard Bank's reply02 Aug 2019, 05:13
Official
Hello Christo
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Muhammed Asvat 
Complaint Resolution Centre
*** 
*** (fax)
*** 
Standard Bank
Standard Bank's reply02 Aug 2019, 05:16
Official
Hello Christo
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Muhammed Asvat 
Complaint Resolution Centre
*** 
*** (fax)
*** 
CB
Christo B's update03 Sept 2019, 19:51
Reviewer Update
It is a month later and Standard Bank has still not resolve the matter