SD
Samantha D

1 reviews | Active since Sept 2017

10 Apr 2025, 06:51

Standard bank keep charging me an Honouring fee

Standard bank keep charging me an Honouring fee. I don't know what this is or why it is being charged. In Dec they charged me a overdraft fee and I don't even have an over draft. I want these fees refunded. You are *****ing my money and making any excuses you like to take it.

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Replies (3)
Standard Bank
Standard Bank's reply10 Apr 2025, 07:11
Official
Dear Samantha

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply10 Apr 2025, 09:22
Official
Dear Samantha

Our team just tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply10 Apr 2025, 11:20
Official
Dear Samantha

 We appreciate you taking our call.

We attempted to call back but were unsuccessful since the line was terminated.

Please let us know when would be a good time to attempt calling you again.

We're eager to hear from you.
 
Kindest regards
Standard Bank Hello Peter Team 
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